Privacy Policy

We are committed to your financial well-being, and protecting the privacy and security of the information you share with us is included in that commitment. You trust us with your personal and financial information, and we’ll honor that trust by handling your information carefully and sensibly. This notice will help you understand how we safeguard and use information.

Security Standards

MAM continually updates and improves our security standards and procedures to help us protect against anyone gaining access to your confidential information, including through the Internet. We’re continually looking for new technology to use to further enhance the security of this information.

The Information We Use To Better Serve You

When you hire MAM to manage investment portfolios, we may ask for information that can include where you work, your income and other investments, your financial goals, and other similar information. We use this information to help us evaluate your current income needs, the long-term growth of investment assets that you may need, and your comfort with a given level of market risk, all of which is critical in helping us manage investment portfolios to help you achieve your financial goals.

The Information We Share

MAM may at times be required to share information about you with federal and state regulatory or legal authorities. Only the appropriate information which we are obligated by state and federal laws and regulations to release will be made available to authorities. We do not sell customer lists or individual client information. MAM does not disclose client names and information to nonaffiliated parties except where we are required to make that information available to legal and regulatory authorities. This includes nonaffiliated parties such as investment consulting firms who may request information on clients as a means of evaluating our business on behalf of their consulting clients. No personal information, including that regarding your investment portfolio or the terms of your management agreement with MAM will be disclosed, except with your express permission.

Many financial institutions outsource some of their processing and clerical work to specialists in order to improve their efficiency. MAM anticipates that it too will outsource some of this work performed on your behalf, including for example, the independent reconciliation and verification of clients’ assets and portfolio accounting information. We will be highly selective in choosing those companies, and we will restrict the information we provide them to only what they need to do their job. We will require them to comply with strict standards of security and confidentiality. They will not be permitted to release, to use, or to transfer any client information to any other party for their own purposes.

We will at times select other companies, at our discretion, to provide products and services that we or affiliated companies also provide, such as securities brokerage services. Only the information about you and your portfolios managed by MAM that is required by legal and regulatory authorities, if any, will be released to those firms. In all cases we will require those firms to adhere to strict standards of security and confidentiality. They will not be permitted to release, to use, or to transfer any of your information to any other party for their own purposes. In all cases we recognize the great responsibility we have on behalf of our clients to maintain the security and the confidentiality of your personal information.

Offering You Choices

MAM offers a variety of financial products and services you can use to meet your financial goals, and we want to let you know about them when they could be of interest to you. We recognize, however, that you might have preferences about how we contact you to let you know about them. You may also have questions about how we will handle specific circumstances regarding your personal information, or would like to tell us how you prefer we handle the security and availability of your personal information. To discuss these or any other questions, express your preferences, or give us feedback, call us at (615)497-5058 anytime between 8:30 a.m. and 4:30 p.m. Central Time, or e-mail us at info@masteram.com.